Shipping policy
Shipping Policy
Thank you for shopping with Canyon Crystals. Each piece is carefully prepared and packaged with intention.
Processing Time
Orders are processed within 1–3 business days. Many orders ship sooner, but this window allows us to ensure your items are properly prepared and protected.
Shipping Methods
We ship via trusted carriers including USPS, UPS, and FedEx. The most efficient and reliable option will be selected based on your order.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
Free U.S. shipping is offered on orders over $35.
Delivery Time (U.S.)
Estimated delivery times vary depending on the carrier and service selected at checkout. Once shipped, most domestic orders arrive within 2–7 business days.
International Shipping
We offer international shipping. Rates and delivery times are calculated at checkout based on your location.
Please note:
- International customers are responsible for any customs duties, taxes, or import fees that may apply.
- Delivery times may vary due to customs processing.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Shipping Address
Please ensure your shipping address is correct at checkout. Canyon Crystals is not responsible for orders shipped to incorrect addresses provided by the customer.
Delays
While we do our best to ensure timely delivery, Canyon Crystals is not responsible for delays caused by carriers, weather, or other unforeseen circumstances.